FAQ's


  1. What is an online conference? Scifed’s online conferences are designed to deliver the same benefits as in-person events (inspiring speakers, valuable takeaways, networking, and plenty of “aha” moments) without the high cost or time away from work. Enjoy a unique, interactive learning experience from the comfort and convenience of your home or office.
  2. Can you walk me through the experience? You will join the online conference via desktop, laptop, or mobile device. After logging in, you will enter the lobby area where you can easily access different spaces of the event:
    • KEYNOTES – Attend scheduled keynotes with live Q&A on opening day (sessions are archived)
    • VIDEOS – View on-demand video presentations
    • RESOURCES – Download collateral and informational documents
    • HELP CENTER – Receive support for any technical issues you have while interacting in the virtual event
    • LOUNGE – Communicate and network with attendees
  3. What are the minimum requirements from my computer that I will need to participate? The Technical Requirements can be found here. Run a System Check for your computer or device here. Find answers to other technical questions here.
  4. Will I still be able to participate if my company has a corporate firewall in place? In most cases firewalls will not pose a problem. You should be able to participate in the entire event even if your company has a firewall in place. There is a port checker in the system check. This will allow you to see any potential issues. Run the System Check here.
  5. When and how can I log in to the Online Conference? You will be able to log in until @ 11:59 PM ET.
    If you are registered, you will get the log in credentials one day prior to the conference.
  6. What are the sponsorship options? Platinum, Gold, and Silver Sponsorship levels are available. See pricing and benefits here.
  7. How much is individual registration? Do you offer group pricing or corporate options? Individual registration is $99.
    Yes, we offer discounts for groups and an Unlimited License option (flat rate) which is recommended if you have more than 20 users. Contact us at contact@scifedonline.com. For registration click here
  8. Where do I use my promo code? You will be able to apply your promo code during the final step of the checkout process, right before you submit your order.
  9. Can you send me a copy of my payment receipt? Yes, please email contact@scifedonline.com so we can assist you.
  10. What is your refund policy? Refunds are not provided for online conferences; however, we will be happy to work through other credit options. Please email contact@scifedonline.com for assistance.
    DISCLAIMER: AS WE CONTINUE TO OFFER PROMOTIONS AND CAMPAIGNS, PLEASE UNDERSTAND THAT DISCOUNTS CANNOT BE APPLIED RETROACTIVELY, PROMOTIONAL CODES MAY NOT BE COMBINED, AND REFUNDS ARE NOT PERMITTED FOR THOSE THAT HAVE ALREADY REGISTERED.

Contact


Address

4th Floor, Ozone Complex, Panjagutta, Hyderabad, Telangana, 500082
India

Phone

+91-779-979-0002
+91-779-979-0003